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Chevrolet India re-affirms its focus on customer safety – Ensures Takata airbag recall is successful

Reiterating its focus on customer safety, Chevrolet appeals to its customers owning Cruze models, to get their vehicles inspected and get the airbag replaced absolutely free of cost at its Chevrolet Authorized Service Operations.

Chethan Thimmappa by Chethan Thimmappa
April 13, 2021 - Updated on May 12, 2021
in Cars, Chevrolet
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Chevrolet India continues to deliver on its commitment towards Chevrolet customers in India by ensuring services that keep Chevrolet customers safe. In this context, Chevrolet India wants to reaffirm that if customers own a 2009 to 2017 Model Year Cruze, the vehicle may be involved in a Takata Airbag recall which was announced earlier in (25/02/2019).

Chevrolet logo

Markus Sternberg, Vice President- Commercial Operations Chevrolet India, said,

“While our Aftersales teams at Chevrolet had contacted and completed the required inspections and replacement in over 12,000 vehicles affected by this recall over the past months, there are still a small number of customers who may not have had an opportunity to get their vehicles inspected.”

“Chevrolet is appealing to all those customers to get their vehicle inspected as soon as possible to ensure their safe motoring.” 

he further adds.

Chevrolet customers can visit https://www.gmtakataairbag.com/india to verify if their vehicle is affected by this recall. The Chevrolet team asks customers whose vehicles are affected to contact the Chevrolet call center 1800 208 8080 to make a reservation and get their vehicle inspected for free, at the earliest.

Reiterating its focus on ensuring customer safety, Chevrolet encourages its customers to make an appointment if they identify an open recall on their vehicle.

Highlights

  • The Chevrolet Aftersales team have completed the inspection and replacement for more than 12,000 Cruze vehicles impacted by the Takata Airbag recall, announced on 25th February 2019.
  • Reiterating its focus on customer safety, Chevrolet appeals to its customers owning Cruze models, to get their vehicles inspected and get the airbag replaced absolutely free of cost at its Chevrolet Authorized Service Operations.
  • To ensure seamless support to Indian customers during the recall, Chevrolet customers can visit https://www.gmtakataairbag.com/india to verify if their Cruze vehicle is impacted by the airbag recall. They can further call the Chevrolet call center at 1800 208 8080 to make an appointment for inspection and get the airbag replaced absolutely free of cost.
  • Furthermore, to ensure easy access for customers, the company continues to maintain a strong network of Chevrolet Authorized Service Operations, with pan India presence in 134 cities,  and over  160 service workshops to take care of its Chevrolet customers 

You can add more to this story by commenting below.

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Chethan Thimmappa

Chethan Thimmappa

I cover latest automobile news in India with special focus on cars and bikes. Please send me an email to reach@gaadikey.com for any enquiries.

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