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Ducati customers can now track service records on MyDucati App

In this section, each Ducatista will find all the routine maintenance operations carried out on his motorcycle starting from July 2019 with the official Ducati network.

Chethan Thimmappa by Chethan Thimmappa
June 25, 2021
in Bikes, Ducati
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The introduction of a section dedicated to maintenance underlines Ducati‘s commitment to always offer maximum transparency to Ducatisti, providing all the information and services necessary to meet their needs, contributing to maintaining the value of their bikes. In this section, each Ducatista will find all the routine maintenance operations carried out on his motorcycle starting from July 2019 with the official Ducati network.

Thanks to the new function, it is possible to consult the maintenance history of each motorcycle, view the service interventions carried out, those scheduled for the future and be informed in real time about available updates and any campaigns.

With MyDucati App, the Borgo Panigale motorcycle manufacturer offers Ducatisti a tailor-made experience and privileged access to the Ducati universe.

Mr. Bipul Chandra, Managing Director of Ducati India said,

“The “Maintenance” feature in the MyDucati app is a nifty feature for all Ducatisti. It takes the guesswork around service and maintenance, out of the equation and offers the option to schedule future services, updates, etc. delivering complete peace of mind. It aims to deliver detailed information to customers regarding their bike’s health in advance, ensuring peak Ducati experience whenever they head out for a ride. I am certain that riders will appreciate this form of proactive communication and it will add tremendous value to their ownership experience.”

In addition to the new section dedicated to maintenance, the app offers many other features. In the Garage area, owners can consult the documentation of their motorcycles at any time and always have the Ducati Card – the official document as a Ducatista – in their pocket. Here, enthusiasts can also configure the Ducati of their dreams, save it and share it with friends and their trusted dealer.

In the space dedicated to Ducati Dealers, it is possible to find the closest dealer based on geolocation, consult the services available and save it as a favourite to contact him quickly or make an appointment for a test ride. In the News area, Ducatisti can access in real time all the information on new services and events organized by Ducati and around the world.

The app also has a section reserved for the official Ducati Clubs (DOC) community, where members of the Clubs can share their passion for Ducati and take advantage of all the initiatives and benefits reserved for them.

MyDucati App is available for iOS and Android and can be downloaded for free from the Apple Store and Play Store. Users already registered with MyDucati can access the app with the same credentials they use on the web. 

Highlights

  • With the MyDucati App, the Borgo Panigale motorcycle manufacturer offers Ducatisti a tailor-made experience and privileged access to the Ducati universe
  • The new section dedicated to maintenance underlines Ducati’s commitment to always offer maximum transparency to Ducatisti
  • In the new area it is possible to consult the maintenance history of your motorcycle, view scheduled servicing and be informed about updates

You can add more to this story by commenting below.

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Chethan Thimmappa

Chethan Thimmappa

I cover latest automobile news in India with special focus on cars and bikes. Please send me an email to reach@gaadikey.com for any enquiries.

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