Citroën India and Oriental Insurance Forge a Strategic Partnership to Simplify Car Ownership
In a move to further enhance its customer-centric offerings, Citroën India has announced a strategic partnership with Oriental Insurance Company, one of India’s most trusted public sector insurers. This collaboration is designed to simplify the insurance journey for Citroën customers, making policy purchases more convenient and claim settlements quicker and more efficient.
This alliance is particularly significant as it aims to increase accessibility for customers in upcountry locations, leveraging Oriental Insurance’s extensive branch network, which includes a strong presence in Tier 3 and Tier 4 towns. The partnership ensures that customers across semi-urban and rural areas of India can enjoy a seamless cashless experience, backed by the reliability and nationwide reach of a public sector insurer.

The partnership was officially announced in the presence of key dignitaries, including Mr. Shishir Mishra, Business Head & Director of Strategic Partnerships and Institutional Business for Stellantis India, and Mr. Sanjay Joshi, Chairman and Managing Director of Oriental Insurance.
A Wider Range of Offerings and Enhanced Customer Convenience
With Oriental Insurance on board, Citroën customers now have access to a broader selection of tailored motor insurance solutions. These solutions are designed to provide:
- Easy Policy Issuance: The partnership simplifies the process of purchasing an insurance policy.
- Best-in-Class Coverage: Customers can benefit from a wide range of coverage options.
- Faster Claim Processing: The collaboration is aimed at ensuring quicker, hassle-free claim settlements by reducing paperwork.
Mr. Shishir Mishra, commenting on the partnership, stated, “At Citroën India, our focus has always been on offering a hassle-free mobility and a seamless ownership journey to our customers. Partnering with Oriental Insurance not only expands our insurance choices but also leverages Oriental’s vast reach and strong reputation”. He added that Oriental Insurance’s presence in upcountry locations “perfectly complements with the growth plans of Citroën 2.0-Shift into the New”.

Mr. Sanjay Joshi of Oriental Insurance expressed his delight in becoming the first PSU to partner with Citroën India, highlighting the collaboration’s focus on “comprehensive coverage and service excellence” and providing customers with “end-to-end protection, backed by Oriental’s reliability and nationwide reach”.
This collaboration strengthens Citroën’s insurance ecosystem, ensuring that every customer experiences greater peace of mind and confidence from the very first day of ownership.
FAQs
Q: What is the new partnership between Citroën India and Oriental Insurance?
A: Citroën India has entered a strategic partnership with Oriental Insurance Company to expand its insurance offerings for customers, making policy purchase and claim settlement more convenient and efficient.
Q: What benefits will customers receive from this partnership?
A: Customers will have access to a wider range of tailored insurance solutions, including easy policy issuance, comprehensive coverage, and faster, cashless claim processing.
Q: Why is this partnership important for customers in upcountry locations?
A: Oriental Insurance has an extensive branch network, including a strong presence in Tier 3 and Tier 4 towns, which will ensure that Citroën customers in semi-urban and rural areas have access to seamless cashless services.
Q: Who are the key spokespersons for this partnership?
A: The spokespersons for this collaboration are Mr. Shishir Mishra from Stellantis India and Mr. Sanjay Joshi from Oriental Insurance.
Q: Is Oriental Insurance a private or public sector insurer?
A: Oriental Insurance Company is one of India’s most trusted public sector insurers, with decades of experience.
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