ADVERTISEMENT
GaadiKey
  • Car News
    • Maruti Suzuki
    • Hyundai
    • Mahindra
    • Tata
    • Toyota
    • Ford
    • Nissan
    • Honda
    • Volkswagen
    • Renault
    • Kia
    • MG
    • Skoda
    • Fiat
    • Datsun
    • Mercedes-Benz
    • Volvo
    • BMW
    • Audi
    • Jaguar Land Rover
    • Lexus
    • Ferrari
    • Lamborghini
    • Maserati
    • Pininfarina
    • Tesla
  • Bike News
    • Hero
    • Bajaj
    • TVS
    • Honda
    • Yamaha
    • Suzuki
    • KTM
    • Royal Enfield
    • Mahindra
    • Harley Davidson
    • Ducati
    • DSK Benelli
    • Indian
    • Kawasaki
    • Piaggio
    • Triumph Motorcycles
    • UM Motorcycles
  • Reviews
    • Bike Reviews
    • Car Reviews
  • Photos
  • About
  • Advertise
  • Contact us
No Result
View All Result
GaadiKey
No Result
View All Result
ADVERTISEMENT
Home Auto Industry

Hyundai Hosts 2016 Global Customer Satisfaction Seminar

Chethan Thimmappa by Chethan Thimmappa
June 3, 2016
in Auto Industry, Cars, Hyundai
0
Hyundai Global Customer Service
114
VIEWS
Share on WhatsappShare on FacebookShare on Twitter

Hyundai Global Customer Service

ADVERTISEMENT

Hyundai Hosts 2016 Global Customer Satisfaction Seminar

Hyundai Motor has reaffirmed its commitment to enhancing customer satisfaction by holding its ‘2016 Global Customer Satisfaction Seminar’ earlier this week at the Ritz-Carlton Hotel in Seoul, Korea, with 60 service representatives from 42 countries in attendance.

The training event was defined by the four main keywords of ‘Green’, ‘Connected’, ‘Interactive’, and ‘Unique’, reflecting the most important trends in the global automotive industry. The seminar set the future direction for service network representatives from around the world, with the focus on swiftly identifying customer needs to provide unique, differentiated services that prioritize customer satisfaction.

ADVERTISEMENT

Hyundai completes 20 years of operations in India

During the seminar, delegates participated in various programs dealing with innovative customer satisfaction strategies for all areas of the business, including the eco-friendly car market, future automotive market trends and connected car service strategies. To provide service benchmarking, attendees also shared customer experience best practices from each country and discussed strategies to differentiate services for the Genesis brand.

Speaking about the seminar, Kang-Rae Lee, Vice President at Hyundai Motor Company, said,

ADVERTISEMENT

Satisfying our customers through service is vitally important in the fast-changing environment of the global automotive markets. We are committed to providing differentiated services through various programs that will sustain our growth and attain the highest levels of customer satisfaction. We will continue to deliver both qualitative and quantitative initiatives through digital services, enhanced facilities at customer touch points, Digital Before Service and home-to-home services that provide support beyond our customers’ expectations.

The planned Digital Before Service program will deliver car maintenance services without time and space restrictions by using a digital vehicle diagnosis device. To strengthen global customer service even further Hyundai Motor is developing its digital service program to include an ‘Owner’s Manual’ that utilizes augmented reality technologies. The ‘Workshop Automation System’ allows a customer to monitor the service process using a smart device, a first in the automobile industry.

Alongside these ground-breaking initiatives, Hyundai Motor will continue to empower staff to offer high-quality service through its global service education centers, cyber maintenance education system, remote service personnel education, and competitions to recognize outstanding maintenance personnel.

SendShare1Tweet
ADVERTISEMENT
Previous Post

BMW, Ducati super bikes to become more cheaper in India

Next Post

TVS Racing supports Alisha Abdullah Racing Academy for Women

Chethan Thimmappa

Chethan Thimmappa

I cover latest automobile news in India with special focus on cars and bikes. Please send me an email to reach@gaadikey.com for any enquiries.

Related Posts

Tata Motors launches a new ad for Ramadan 2021
Cars

Tata Motors launches a new ad for Ramadan 2021

by Chethan Thimmappa
April 15, 2021
0

Tata Motors, one of the world’s leading automotive manufacturers, announced the launch of its new marketing campaign on the occasion...

Read more
Audi Q4 e-tron and Q4 Sportback e-tron – First compact electric SUVs from Audi

Audi Q4 e-tron and Q4 Sportback e-tron – First compact electric SUVs from Audi

April 15, 2021
Citroen C5 X announced Globally

Citroen C5 X announced Globally

April 13, 2021
Renault Kiger Review – Is it better than Magnite?

Renault India sets new benchmark in rural outreach

April 13, 2021

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recent News

Bajaj Chetak EV Sold Out

Bajaj Chetak EV Sold out – Bookings open and close

April 15, 2021
Tata Motors launches a new ad for Ramadan 2021

Tata Motors launches a new ad for Ramadan 2021

April 15, 2021
Hero MotoCorp to hike price upto Rs 2500 from 1 April 2021

Hero launches sales & aftersales services on WhatsApp

April 15, 2021
1000 units of Honda H’ness CB350 Delivered in 20 Days

Honda 2Wheelers India announces its New Overseas Business vertical

April 15, 2021
2021 Bajaj CT110X

2021 Bajaj CT110X launched at Rs 55,494 – Gets ‘Xtra Kadak’ features

April 15, 2021
Royal Enfield Silent Expedition

Royal Enfield supports a Cross-country expedition (Bangalore to Uttarakhand)

April 15, 2021
Audi Q4 e-tron and Q4 Sportback e-tron – First compact electric SUVs from Audi

Audi Q4 e-tron and Q4 Sportback e-tron – First compact electric SUVs from Audi

April 15, 2021
Bajaj Pulsar NS160 breaks world record for longest no-hands wheelie

Bajaj Pulsar NS160 breaks world record for longest no-hands wheelie

April 15, 2021




Archives

Test Driven

2021 Royal Enfield Himalayan Review
Bike Reviews

2021 Royal Enfield Himalayan Review

March 8, 2021
Renault Kiger Review – Is it better than Magnite?
Car Reviews

Renault Kiger Review – Is it better than Magnite?

February 22, 2021
The Royal Enfield Meteor 350 Review
Bike Reviews

The Royal Enfield Meteor 350 Review

February 17, 2021
Citroen C5 Aircross Review – Comfort Car from France
Car Reviews

Citroen C5 Aircross Review – Comfort Car from France

February 15, 2021

Search this Website

No Result
View All Result

Archives

Recent Posts

  • Bajaj Chetak EV Sold out – Bookings open and close
  • Tata Motors launches a new ad for Ramadan 2021
  • Hero launches sales & aftersales services on WhatsApp
  • Honda 2Wheelers India announces its New Overseas Business vertical
  • 2021 Bajaj CT110X launched at Rs 55,494 – Gets ‘Xtra Kadak’ features

About

GaadiKey

GaadiKey blog is a one stop portal for all the latest in the automobile industry. We are a bunch of people who are passionate about bikes and cars. We share the experience, reviews and stuff connected to Gaadis.

© 2021 GaadiKey - Prime GaadiKey.

No Result
View All Result
  • Car News
    • Maruti Suzuki
    • Hyundai
    • Mahindra
    • Tata
    • Toyota
    • Ford
    • Nissan
    • Honda
    • Volkswagen
    • Renault
    • Kia
    • MG
    • Skoda
    • Fiat
    • Datsun
    • Mercedes-Benz
    • Volvo
    • BMW
    • Audi
    • Jaguar Land Rover
    • Lexus
    • Ferrari
    • Lamborghini
    • Maserati
    • Pininfarina
    • Tesla
  • Bike News
    • Hero
    • Bajaj
    • TVS
    • Honda
    • Yamaha
    • Suzuki
    • KTM
    • Royal Enfield
    • Mahindra
    • Harley Davidson
    • Ducati
    • DSK Benelli
    • Indian
    • Kawasaki
    • Piaggio
    • Triumph Motorcycles
    • UM Motorcycles
  • Reviews
    • Bike Reviews
    • Car Reviews
  • Photos
  • About
  • Advertise
  • Contact us

© 2021 GaadiKey - Prime GaadiKey.