ISUZU Motors India Expands Kerala Footprint with New Service Center in Kayamkulam
Isuzu Motors India has reached a new milestone in its retail expansion by inaugurating a new Authorized Service Centre (ASC) in Kayamkulam, Kerala. Operating under the name Cedente Auto Park, this facility marks the company’s seventh authorized touchpoint in the state, further solidifying its commitment to providing high-quality after-sales support to its growing customer base.
Strategic Location and World-Class Facilities
The new service center is strategically positioned to serve customers in the Alappuzha district and neighboring regions. Located at Mukkada, Krishnapuram, the facility is easily accessible due to its proximity to landmarks like the Krishnapuram Palace and JJ Hospital.
Designed to offer efficient and reliable maintenance, the workshop features:
- Spacious Workshop: A 7,000-square-foot facility dedicated to ISUZU vehicle care.
- High Capacity: Equipped with 13 service bays and four lifts to ensure quick turnaround times.
- Expert Manpower: Staffed by well-trained personnel focused on delivering superior service standards.
Strengthening Customer Relationships in Kerala
During the inauguration, Mr. Toru Kishimoto, Deputy Managing Director of Isuzu Motors India, emphasized that Kerala remains a vital market for the brand. He noted that the new Kayamkulam ASC significantly enhances the company’s service reach, allowing for more efficient delivery of support and strengthening long-term customer relationships.
Mr. V N Rajesh, Dealer Principal of Cedente Auto Park, expressed pride in the association, stating that the focus will remain on building trust through specialized service expertise and customer satisfaction.
About Isuzu Motors India
Established in 2012, Isuzu Motors India (IMI) has become a prominent player in both the lifestyle and commercial vehicle segments. Its diverse portfolio includes the D-MAX V-Cross (India’s first lifestyle pick-up), the mu-X premium SUV, and various commercial variants like the S-CAB and Regular Cab.
Key highlights of IMI’s operations include:
- Manufacturing Excellence: Products are manufactured at a 107-acre state-of-the-art plant in Sri City, Andhra Pradesh.
- Export Leadership: Recognized as India’s top exporter of commercial vehicles in FY2024-25.
- Extensive Network: The company now operates 95 touchpoints across the country.
- Innovation: Recently introduced a fully-built Ambulance model meeting AIS-125 Type C specifications.
Frequently Asked Questions (FAQs)
1. Where is the new ISUZU Authorized Service Centre located in Kerala? The new ASC, Cedente Auto Park, is located at Kovilakam, Building No. 203A, Mukkada, Krishnapuram, Alappuzha District, Kerala – 690533.
2. How many ISUZU touchpoints are there in Kerala now? With the inauguration of the Kayamkulam facility, Isuzu Motors India now has a total of seven authorized touchpoints across the state of Kerala.
3. What are the operating capacities of the new Kayamkulam workshop? The facility spans 7,000 square feet and is equipped with 13 service bays and four lifts to handle various service requirements.
4. What models does Isuzu Motors India currently sell? The company sells the D-MAX V-Cross, Hi-Lander, and mu-X in the personal segment, along with the S-CAB, S-CAB Z, and Regular Cab for commercial use.
5. Where are ISUZU vehicles manufactured in India? ISUZU vehicles are manufactured at the company’s modern plant in Sri City, Andhra Pradesh.
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