ŠKODA AUTO India launched its newly designed 3S (Sales, Service, and Spares) facility in partnership with Kamal Kishore Auto Corp. Pvt. Ltd. in Lucknow, Uttar Pradesh. The integrated sales and service outlet sports the new Corporate Identity and Design, which is a part of ŠKODA AUTO’s global redesigning process. Mr. Zac Hollis, Director – Sales, Service, and Marketing, ŠKODA AUTO India Pvt. Ltd. and Mr. Neeraj Rastogi, Dealer Principal, Kamal Kishore Auto Corp. Pvt. Ltd. inaugurated the state-of-the-art dealership facility.
With the introduction of Kamal Kishore Auto Corp. in Lucknow, ŠKODA AUTO India aims to further strengthen its position in Uttar Pradesh and push forward its campaign of establishing a strong foothold in the northern markets of our nation. Kamal Kishore Auto Corp. is strategically located at 329-330 Kamta, Opposite High Court, Faizabad Road, Lucknow to offer a superlative ownership experience with utmost ease and convenience across the region. The facility sprawls over an area of 18,256 sq. ft. (1,696 sq. m.) and accommodates a six car display, six mechanical stations, and seven body shop bays. The workspace has a capacity to serve approx. 3,000 ŠKODA AUTO vehicles per annum, with more than 20 dedicated aftersales personnel.
Commenting on the inauguration of the new customer touchpoint, Mr. Zac Hollis, Director – Sales, Service, and Marketing, ŠKODA AUTO India Pvt. Ltd. said,
ŠKODA AUTO India is fully geared up to strengthen its presence in the northern markets of our nation. In line with our expansion strategy, and Uttar Pradesh being one of the key markets, we are pleased to partner with Kamal Kishore Auto Corp. We are confident that our new partner will play an important role in scaling up the brand in the region.
Mr. Neeraj Rastogi, Dealer Principal, Kamal Kishore Auto Corp. Pvt. Ltd. said,
We are delighted to partner with ŠKODA AUTO India to introduce our newly designed dealership facility. The new appearance and optimized business processes will provide the ideal backdrop for the presentation of ŠKODA products to our discerning customers. The advancement of ŠKODA AUTO makes us more affirmative, confident, and committed to our valued patrons.
INNOVATIVE CUSTOMER SERVICE INITIATIVES
Broadening the spectrum of premium mobility in India, with affordable and accessible solutions, ŠKODA AUTO India previously introduced ‘EasyBuy’, an assured introductory 57 percent buyback value program across the SUPERB model range, at the end of the three-year contractual term.
It also launched the ŠKODA Shield Plus, a segment first initiative, to ensure six years of hassle free ownership experience. The offering incorporates Motor Insurance, 24 x 7 Road Side Assistance, and an Extended Warranty, and is available across the ŠKODA AUTO portfolio: RAPID, OCTAVIA, SUPERB, and KODIAQ.
Modern Dealership Facilities with Streamlined Business Processes
ŠKODA AUTO India is in the process of revamping its entire dealer network which will entail manpower training, a customer-friendly layout, and business processes along with a refreshed design that will be the key to demonstrating the power of the brand.
The redesigned dealership network globally, and in India, will offer modern showrooms with an elevated look and feel, customer friendly environment, pleasant atmosphere, and transparency. The new appearance of the ŠKODA AUTO dealerships will be the brand’s powerful statement during both day and night – clear, transparent, modern, and open.
Highlights
- ŠKODA AUTO’s new state-of-the-art dealership facility in Lucknow boasts of an 18,256 sq. ft. premium showroom space and service area
- The new 3S (Sales, Service, and Spares) facility to enhance the overall purchase and ownership experience for ŠKODA AUTO customers in Uttar Pradesh
- ‘Simply Clever’ with a human touch: customer-friendly layout and streamlined business processes
- Under the ‘INDIA 2.0′ project, ŠKODA AUTO will increase the accessibility of the brand by doubling its dealer network across 50 new cities, over the next 3 years
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