Škoda Auto India Enhances Customer Experience with New Noida Service Hub
Škoda Auto India has inaugurated a new 2S (Sales & Service) facility in Sector 60, Noida, operated by Brite Autowheels Pvt. Ltd. This marks Škoda’s fourth touchpoint in Noida and 20th in Uttar Pradesh, aligning with its aggressive expansion to 350 touchpoints nationwide by 2025.
Spanning 51,000 sq. ft., the facility features 25 service bays, leveraging Škoda’s Modern Solid design philosophy to deliver premium, efficient after-sales support for models like the Kushaq, Slavia, Kodiaq, and Kylaq.
Key Highlights of Škoda’s New Noida Facility
1. Customer-Centric Service Infrastructure
- 25 dedicated service bays for faster turnaround.
- Global “Modern Solid” design – Premium waiting lounges, digital check-ins.
- Comprehensive support for all Škoda models, including:
- Kushaq (Compact SUV)
- Slavia (Sedan)
- Kodiaq (7-Seater SUV)
- Kylaq (Flagship SUV)
2. Value-Added Ownership Programs
- Škoda SuperCare: Priority servicing, doorstep assistance.
- Extended warranties & service packages for cost predictability.
- Genuine parts & diagnostics using Škoda’s AI-powered tools.
3. Uttar Pradesh: A Strategic Growth Market
- Noida’s new facility complements Škoda’s 20 UP touchpoints, including Ghaziabad and Meerut.
- Reflects rising demand for premium cars in Delhi-NCR’s satellite cities.
Leadership Insights
Ashish Gupta, Brand Director, Škoda Auto India, stated:
“Uttar Pradesh is a key market for us. This facility brings Škoda closer to Noida’s customers, ensuring convenience and peace of mind.”
Shailendra Luthra, Dealer Principal, Brite Autowheels, added:
“Our 51,000 sq. ft. centre is built to deliver reliability at every step – from maintenance to warranty support.”
Škoda’s Growing India Footprint
- 2021: 120 touchpoints
- 2025 (Current): 290+ touchpoints
- 2025 Target: 350+ touchpoints
FAQs: Škoda’s Noida Service Facility
1. What services are offered at the new Noida centre?
Routine maintenance, repairs, diagnostics, and Škoda SuperCare benefits.
2. Which models are supported?
All Škoda India cars: Kushaq, Slavia, Kodiaq, Kylaq.
3. How does this benefit existing customers?
- Reduced wait times (25 service bays).
- Transparent pricing via service packages.
4. Are there similar facilities in other UP cities?
Yes, in Ghaziabad, Meerut, and Lucknow.
5. What’s next for Škoda’s India expansion?
Goal to reach 350+ touchpoints by December 2025.
Why This Matters for Škoda Owners
Faster service with 25 bays.
Uttar Pradesh’s largest Škoda network (20 touchpoints).
Future-ready infrastructure for EVs like the Enyaq (expected 2026).
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