VinFast Auto India has announced a strategic partnership with RoadGrid, a leading EV charging and aftersales provider, to build a comprehensive service network ahead of its Indian market entry. The collaboration aims to establish:
120+ extended service workshops before first deliveries
Nationwide charging infrastructure for seamless EV ownership
Real-time diagnostics & digital integration for premium customer experience
Key Highlights of the Partnership
1. Charging & Service Infrastructure
- Smart charging stations across major cities
- Multi-brand service hubs for repairs & maintenance
- Containerized mobile charging units for highways
2. Customer-Centric Benefits
- Toll-free support: 1800-571-8888
- Email assistance: vfcareindia@vinfastauto.in
- App-based service tracking
3. Leadership Insights
Mr. Pham Sanh Chau, CEO, VinFast Asia:
“Our goal is to make EV ownership effortless. Partnering with RoadGrid ensures reliable charging and service from day one.”
Mr. Deepesh Shrinath, CEO, RoadGrid:
“This collaboration will redefine EV ownership through smart infrastructure and real-time connectivity.”
Why This Matters for Indian EV Buyers?
No range anxiety – Widespread charging network
Hassle-free maintenance – 120+ service centers at launch
Future-ready ecosystem – Digital integration for diagnostics
FAQs: VinFast’s India Plans
1. When will VinFast launch in India?
Official launch date to be announced soon.
2. What models will VinFast offer?
Expected: Electric SUVs (similar to global lineup).
3. How many service centers are planned?
120+ workshops before first deliveries.
4. Will RoadGrid handle all aftersales?
Yes, including charging, repairs, and diagnostics.
5. Is roadside assistance included?
Details to be announced with vehicle launch.
About the Companies
VinFast
- Global pure-play EV maker (NASDAQ: VFS)
- Offers SUVs, e-scooters, and e-buses
- Expanding rapidly in North America, Europe & Asia
RoadGrid
- 200+ dealer network in India
- Specializes in EV charging & multi-brand servicing
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