Maruti Suzuki and Indian Oil Partner to Launch Vehicle Service Facilities at Fuel Stations
In a major move to enhance customer convenience, Maruti Suzuki India Limited has signed a Memorandum of Understanding (MoU) with Indian Oil Corporation Limited (IOCL) to establish vehicle service facilities at select fuel retail outlets across India. This strategic collaboration aims to integrate world-class automotive maintenance with India’s extensive energy network, allowing car owners to access essential services while they refuel.
Expanding Nationwide Service Reach
The partnership leverages the massive infrastructure of both organizations to bring authorized car care closer to customers in both urban and remote locations.
- Enhanced Accessibility: Maruti Suzuki already operates over 5,780 service touchpoints across 2,882 cities.
- Indian Oil’s Network: IOCL manages more than 41,000 fuel stations throughout the country, providing an unmatched platform for retail transformation.
- Integrated Care: The initiative marks a significant step in merging the mobility and energy sectors to deliver a superior customer experience.
Services Offered at IOCL Outlets
Under this new agreement, Maruti Suzuki will set up designated service bays within Indian Oil retail outlets to provide a “one-stop” solution for car owners.
| Service Category | Details |
| Routine Maintenance | Scheduled periodic services and health checks. |
| Minor Repairs | Quick fixes and part replacements to ensure vehicle reliability. |
| Major Services | Comprehensive maintenance (available at select locations*). |
Note: Services offered at each touchpoint may vary. Customers are advised to contact the specific service touchpoint in advance to confirm available facilities.
Strategic Leadership Quotes
Executives from both companies expressed their commitment to simplifying the car ownership journey through this collaboration.
Mr. Ram Suresh Akella, Executive Officer (Service), Maruti Suzuki India Limited:
“By partnering with Indian Oil Corporation Limited, we will leverage their unmatched reach to take our after-sales service to locations frequently visited by our customers. Our goal is to make car servicing as easy and convenient as possible”.
Mr. Saumitra P. Srivastava, Director (Marketing), Indian Oil Corporation Limited:
“We are uniquely positioned to bring essential services closer to the consumer. By partnering with Maruti Suzuki, we are integrating world-class automotive maintenance along with our energy offerings”.
Frequently Asked Questions (FAQs)
1. What services can I get at Maruti Suzuki service points in Indian Oil stations?
Customers can access routine maintenance, minor repairs, and even major services depending on the specific facility.
2. When was this partnership announced?
The Memorandum of Understanding (MoU) was signed and announced on January 12, 2026.
3. Will every Indian Oil station have a Maruti Suzuki service facility?
No, the facilities are being established at select IOCL fuel retail outlets across the country to further expand Maruti’s existing nationwide reach.
4. How many service touchpoints does Maruti Suzuki currently have?
Prior to this partnership, Maruti Suzuki already boasted over 5,780 service touchpoints across nearly 3,000 cities in India.
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