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Mercedes-Benz GLC 220d with MBUX Launched – Features “Hey Mercedes” Voice control

Mercedes-Benz India Today launched BS6 compliant GLC 220d in India. The new GLC gets Latest generation of the MBUX - Mercedes-Benz User Experience multimedia system, impresses with intuitive and versatile operating options such as touch control and the optimized AI based voice control system

Chethan Thimmappa by Chethan Thimmappa
December 3, 2019
in Cars, Mercedes-Benz
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German automaker Mercedes-Benz today launched brand new Mercedes-Benz GLC 220d with MBUX technology. The updated Mercedes-Benz GLC 220d is BS6 compliant and supports Mercedes-Benz’s MBUX Multimedia and navigation system.

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The new GLC 220d gets latest generation of MBUX – an intelligent multimedia system featuring navigation, augmented reality and intelligent voice control via the talk button or the “Hey Mercedes” prompt.

The German automaker has built what3words location technology into its MBUX navigation system. Mercedes-Benz claims it is committed to offering a very premium and intuitive customer experience, and what3words ensures that drivers reach their destination seamlessly, every single time. Earlier in this year, Tata Motors too has joined hands with what3words.

Check out the full press release of Mercedes-Benz GLC launch with MBUX below:

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India’s largest luxury car manufacturer Mercedes-Benz today launched the latest generation of the GLC. The GLC is an excellent SUV, which combines outstanding on and off-road driving characteristics with spaciousness, practicality and comfort. The GLC is an illustration of excellent artisanship of high quality materials in combination with a classy and authentic design that attracts immediate attention. Martin Schwenk, Managing Director & CEO, Mercedes-Benz India launched the new GLC in New Delhi, today. 

Speaking about the launch, Martin Schwenk, Managing Director & CEO, Mercedes-Benz India commented,

Mercedes-Benz strives towards developing products centered around the customers, which ensure the best driving with an equally intuitive experience. The new GLC is the most tech savvy ‘Made in India’ SUV and owing to its popularity, we decided to introduce Mercedes-Benz’s all new intuitive infotainment system – MBUX for the first time. The new GLC combines ruggedness of a SUV with the intelligence of MBUX and luxury appointments synonymous with the Three Pointed Star. We are confident this unique offering will continue to win the hearts and minds of our discerning customers.

Mr. Schwenk added,

The launch of the new GLC reiterates our product offensive for the Indian market. The new GLC is one of Mercedes-Benz India’s highest selling SUVs, having sold over 7000 units since its debut. The launch of the GLC also marks the introduction of the next generation of MBUX with the aim to improve driver’s interaction with the various systems in the car. The GLC is targeted at customers, who are urban dwellers, tech savvy at the same time adrenaline seekers. The GLC with MBUX makes a compelling proposition in the mid-size luxury SUV segment and we are confident of the vehicle’s continued success of being on top of customer preference.

The most important advancements of the GLC 

MBUX – Innovative telematics: The combination of the touchscreen multimedia displays, navigation with augmented reality, intelligent voice control via the talk button or the “Hey Mercedes“ prompt, connectivity and the user interface now brings the GLC also in line with the latest technological standards.

What3Words: Mercedes-Benz has built what3words location technology into its MBUX navigation system. Mercedes-Benz is committed to offering a premium and intuitive customer experience, and what3words ensures that drivers reach their destination seamlessly, every single time. By integrating what3words into their vehicles, Mercedes-Benz customers can benefit from a precise and incredibly simple way to talk about any location. what3words is the only addressing system that allows for accurate and error-free location input by voice. Mercedes-Benz recognised the system’s potential and built it into its infotainment system, removing the challenges associated with in-car navigation and providing a smooth driving experience.

Traditional street addresses just were not built for voice input. Street addresses also use thousands of non-dictionary words, the pronunciation of which can be near impossible to guess. Mercedes-Benz is known for innovation, so it is no surprise to us that it was the first automotive company to integrate our system into their vehicles

said Chris Sheldrick, CEO and co-founder of what3words.

Advanced assistance systems: Active Braking Assist 

  • Ambience lighting: 64 colours levels for the desired lighting mood
  • New steering wheel with touch control buttons
  • New walnut open pore wood trim 
  • Wireless charging front
  • Midline sound system

Exterior design: distinctive appearance 

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The design language of the GLC follows the design philosophy of sensual purity and illustrates the carefully considered interplay of aesthetics, agility and intelligence. The overall appearance is sportier and the chrome elements now run from the front to the rear end as standard. 

The distinctive lines, muscularly sculpted surfaces and distinctive details ensure a strong off-road character. The standard-fit LED High-Performance headlamps are smaller and more raked, and have significantly modified contours. 

The athletic character continues in the rear view with the completely revised bumper and exhaust tips. The redesigned full LED tail lamps also ensure an unmistakable light signature – with the hallmark blocks of the Mercedes-Benz SUVs in backlit edge-light specification.

MBUX: intuitive operation

The focus is on the interaction with the vehicle and its functions through gestures, touch or the voice control system. This is made possible by the latest telematics generation of the Mercedes-Benz User Experience, which is characterised by intuitive logic and a wide range of operating options.There are five different possibilities to interact with the infotainment system of the GLC:

  • Per Touch control on the multimedia display in the centre
  • Using the Touch Control buttons on the multifunction steering wheel
  • With the multifunction touchpad on the centre console
  • By voice control, either with the talk button on the steering wheel or the “Hey Mercedes“ prompt

The revised voice control system makes operation even more convenient and natural. By voice command, the driver can have the system read out text messages, operate the audio systems or access vehicle functions such as the climate control system, for example. The system requires no memorised commands – the user has the freedom, for example, to phrase the desired destination address or the question about the weather report off-the-cuff. Passengers activate the voice control with the “Hey Mercedes“ prompt. The talk button on the steering wheel is additionally available for this purpose.

The new range of engines: powerful efficiency

SpecificationsGLC 200 GLC 220 d4MATIC
Cylinders/arrangement4/in-line4/in-line
Output (kW/hp)
Combustion engine
145/197
143/194
Peak torque
Combustion engine (Nm)
320 400
0-100 Sprint7.87.9
Fuel consumption, combined (l/100 km)7.4-7.15.5-5.2
CO2 emissions, combined (g/km)169-161145-137

The GLC will be equipped with the next generation of four-cylinder petrol and diesel engines. The crucial feature of the M 264 two-litre four-cylinder engine from Mercedes-Benz is the increased output at significantly lower fuel consumption. In the GLC 200, the M 264 four-cylinder engine replaces the M 274 predecessor engine; the OM 654 four-cylinder diesel engine replaces the OM 651 predecessor engine.

You can add more to this story by commenting below.

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Chethan Thimmappa

Chethan Thimmappa

I cover latest automobile news in India with special focus on cars and bikes. Please send me an email to [email protected] for any enquiries.

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