Nissan Motor India (NMIPL) has announced the launch of its first state-of-the-art National Training Centre – Nissan Academy, located at the Alliance JV plant in Chennai. The academy will enhance the skills and capabilities of Nissan’s dealership and service staff network across India, reinforcing Nissan’s commitment to delivering an exceptional customer experience. Inaugurated by Frank Torres, DVP AMIEO & President, Nissan India Operations, the 10,500-square-feet training facility is designed to provide top-tier educational and training experiences across sales, technical maintenance, and body shop services for all Nissan Motor India dealership teams.
The Nissan Academy features an advanced mechanical workshop for hands-on training in vehicle repair, diagnostics, and aggregate overhauling. Additionally, it boasts a state-of-the-art body shop equipped with upgraded equipment and resources, offering training in a wide range of repair and maintenance techniques. This initiative will provide Nissan’s dealership teams with practical, high-quality training, aimed at enhancing customer service excellence across Nissan’s pan-India network. Over 1,000 technicians can be trained in a year at this academy, a key part of Nissan’s commitment to strengthening and expanding its dealership network and ensuring the highest standard of service across India.
Speaking at the launch, Mr. Frank Torres, Divisional Vice President-AMIEO Region Business Transformation & President-Nissan India Operations, said,
“The opening of Nissan Academy in Chennai marks a significant step in our commitment to delivering innovation and excellence in customer service to the Indian customers. By investing in the development of our dealership teams, we aim to ensure that our customers receive unmatched service quality and experience. This training facility will support our ongoing efforts to drive excellence in customer experience and satisfaction. Nissan remains committed to its India operations, dealers, partners, and customers. We remain on track for our plans announced earlier this year at the launches of the Nissan X-TRAIL and New Nissan Magnite.”
As part of Nissan’s steadfast commitment to the Indian market and to meet the evolving needs of its customers, the company recently expanded its product lineup with the launch of the New Nissan Magnite, embodying the ‘One Car, One World’ philosophy.
Highlights
- Nissan academy will upskill dealership teams to enhance customer experience across India
- Over 1000+ technicians to be upskilled every year for enhanced after sales experience
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